Brandon Kitto

Hired, led, and mentored a team of UX/UI designers, conducting performance reviews, developing talent, and scaling team capabilities.

Oversaw UX strategy and delivery across nearly 60 client projects, helping define product direction, feature priorities, and long-term digital roadmaps.

Designed and implemented a structured discovery and UX process used across client engagements, aligning executive vision, departmental needs, and user requirements into actionable design strategies.

Designed and implemented a reusable design system and component starter framework used as a foundation for client projects, improving consistency, scalability, and delivery efficiency.

Established accessibility checkpoints within the UX process, ensuring designs met WCAG AA standards and, where appropriate, AAA compliance.

Led research and competitive analysis initiatives combining usability evaluation, industry research, and feedback from domain specialists and engineers to produce in-depth strategic recommendations.

Produced competitive benchmarking and strategic reports that informed client investment and digital transformation decisions.

Directed end-to-end UX workflow from sitemap definition and wireframing through high-fidelity design, partnering closely with content strategy, SEO, and development teams to ensure delivery quality.

Led UX initiatives within an Agile delivery environment, collaborating with product owners, developers, SEO, and content teams to maintain alignment, delivery cadence, and design quality.

Contributed to business development and sales efforts, advising prospective clients and helping position solutions based on industry expertise and user experience strategy.

Regularly presented UX strategy, research findings, and design concepts to executive stakeholders, both internally and on the client side, supporting informed decision-making.

Led UX/UI teams in evaluating and integrating AI-assisted design methods into daily workflows, accelerating discovery, wireframing, and research while maintaining human-centered design standards.

Founded and operated an independent UX and web design consultancy serving nonprofits, startups, and established companies.

Generated and managed all business development, client relationships, and project scoping.

Designed and delivered website experiences and social applications, focusing on usability and customer engagement.

Led projects end-to-end, from discovery and information architecture through visual design and delivery coordination.

Built long-term client relationships resulting in repeat engagements and multi-year partnerships.

Completed an average of 3–5 major projects annually while managing design execution, sales, and project strategy.

Developed discovery and requirements-gathering practices that later informed enterprise UX processes in subsequent leadership roles.

Major clients included BigZeta, later part of EETech.

Hired and led a UX team of 4–5 designers and built a usability analysis function, recruiting and managing a team of usability analysts.

Directed in-person usability testing and structured research initiatives, translating findings into prioritized improvements across e-commerce and community experiences.

Worked within a Scrum-based product development environment, partnering with product and engineering teams to deliver iterative improvements to a high-traffic platform.

Partnered with development, media, and marketing teams to align UX initiatives with business objectives.

Reported directly to the CEO and contributed to product and experience strategy.

Led UX initiatives for a large-scale e-commerce and community platform serving tens of millions of monthly users and supporting a business approaching $500M in annual revenue.

Drove improvements to customer experience and site performance based on usability findings and customer feedback.

Designed and supported web experiences and marketing initiatives for Western Power Sports and its brands.

Contributed to web design work for Fly Racing, a nationally recognized motocross brand, improving visual presentation and online product visibility.

Collaborated with marketing teams to strengthen brand communication and online presence.

Led UI design initiatives for a startup e-commerce platform, focusing on usability, layout, and visual presentation of products and content.

Contributed to marketing materials and visual assets supporting customer acquisition and brand development.

Worked in a fast-paced startup environment, collaborating closely with stakeholders to iterate quickly on site features and presentation.

Design and marketing work for the company was featured in People magazine, highlighting brand and campaign visibility.

Designed marketing and client-facing materials within the Client Relations department of a large international law firm.

Supported annual Product Liability Workshop initiatives and other major firm events.

Collaborated with attorneys and business development leaders across multiple practice areas including product liability, intellectual property, corporate and business law, employment law, litigation, environmental and energy law, real estate, and international matters.

Worked closely with senior attorneys and rainmaker partners representing major enterprise clients, contributing to materials and communications used in high-level client engagements.